Kipsu is a cloud-based customer communications management software.
It is specifically designed to assist airport operators and businesses in the hospitality, retail, and higher education sectors engage with clients through various digital channels.
Such as live web chat, in-app messages, SMS, texts, over-the-top (OTT) messengers, and many more.
Team members can use the shared user interface to view and respond to incoming messages on a unified platform.
The application enables supervisors to gain visibility into the number of messages sent, average response time, top or low-performing staff members, and other metrics in the form of graphs.
Kipsu allows managers to address clients’ concerns, answer questions, and maintain a database of common requests by capturing data on guest interactions.
It helps businesses maintain compliance with Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA) requirements.
Hoteliers can also accept guests’ dinner reservations or housekeeping requests and notify customers about schedule changes, room status, and departure processes.
Kipsu works in co-operation with various third-party property management, ticketing, and communication systems.
Educational institutions can also facilitate engagement across staff members and students on themes such as housing selection and move in/out processes, welfare, and programming feedback, among others to improve students’ residential life. The benefits that Kipsu provides are as follows:
- With the help of the Kipsu online portal, you can connect with your customers anywhere anytime through highly personal digital messaging.
- Connecting with customers through digital messaging, it allows your team to be more productive and creative in their work.
- It helps your business grow by improving service offerings and drive long-term customer loyalty.
- It helps in direct communication with your customers, which are private, safe, and secure as well.
How Do I Sign Up for Kipsu?
To connect with Kipsu, you need to register first for which you have to send your request of joining to the sales team of Kipsu. You can follow the steps mentioned below:
- Go to the kipsu login link https://kipsu.com/ from your browser and click on GET STARTED.
- Scroll down and you will see a form to fill in with your information such as your name, work email, phone number, your industry, your property, brand or industry name, your country.
- After you fill in all the information, verify the CAPTCHA and click on SUBMIT button.
- It will take 24 hours for their member to reach out to you.
How Do I Login to Kipsu?
After you are a registered user of Kipsu, you can now login anytime anywhere to connect with your customers directly.
To login to your account follow the steps mentioned below:
- Go to the kipsu login link https://secure.kipsu.com/acct/auth/login from your browser and enter your email address and click on the NEXT button.
- Once your account is found by the system, you have to enter the password and click on the SIGN IN button.
What is the Official Website of kipsu?
The official website of kipsu is www.kipsu.com
How Do I change/recover username/ID Kipsu?
If you have forgotten your Username or email ID that you have registered with Kipsu, then you have to contact their customer support for retrieving your username or email for which you can do the following steps:
- Go to the kipsu login link https://kipsu.com/how-can-we-help-you/ from your browser and scroll down.
- A form is available there where you have to enter your information such as your full name, property name, email address, phone number, and then type your query or need or problem or request. Then verify the CAPTCHA and click on SUBMIT button.
How Do I Reset/Change password of Kipsu?
In case after a long time of absence, you are now using your Kipsu account to login and you forget your password, then don’t worry. Here’s the easy way to reset your password:
- Go to the kipsu login link https://api.kipsu.com/acct/auth/forgot_password from your browser and enter the email address that you have registered with.
- Click on the RESET button, an email will be sent to you with the necessary instructions to change your password.
How Do I Deactivate/Delete Kipsu Account?
If you no longer want to use the services of the Kipsu online account, then you can delete your account by sending a request to delete your account to their customer support team for which follow the steps mentioned below:
- Go to the link https://kipsu.com/how-can-we-help-you/ from your browser and as explained above, enter your information and type your request to delete your account, and give a valid reason for your intention of deleting an account.
- Click on SUBMIT.
What do you need to login?
To login to your Kipsu account, you need your email address and password.
What do you need to register?
To register, you need to fill in the online form and send the request to the sales team of Kipsu who will take 24 hrs to process and contact you through an email. You need to enter your full name, country, property/brand/organization name, phone number, email address