BB&T: Overview & Guidelines For Account Login

Before starting off, we just wanted to enlighten you about BB&T Bank’s new identity. In 2019, after the merger of BB&T bank and SunTrust bank, Truist Bank was formed and makes it the 6th largest bank in the country. During the transition phase, you will be updated regularly about the changes. Till then you can follow the BB&T login. Make sure you are in touch with your current bank.

Branch Banking and Trust Company (BB &T) is the largest American based companies with $230.9 billion in assets and a market capitalization of approximately $37.6 billion as of 2019. It provides its customers with a wide range of financial services. Such as retail, commercial banking, insurance, assets management, mortgage, income management, capital markets, investments, etc. Since its establishment, it has been known for its outstanding client service by Greenwich Associates for small business and middle market banking.

BB&T Bank Login
Company Name BB&T Bank (Now Truist Bank)
Founders Alpheus Branch and Thomas Jefferson Hadley
Founded 1872
Official Website
Online Banking Website

But by now you have probably heard the news, if not then recently BB&T and SunTrust have merged to become Truist Bank. So be ready for the transition from BB&T to Trusit. So far there haven’t been any major changes to how you used to use your BBT Login, ATMs, or bank managers.

BB&T Bank has assured of seamless transition and all clients will be informed every step of the way as they make the full transition to Truist.

So, do watch your mailbox and email in the coming months for additional information.

Also, ensure to provide correct contact details. To do so, please log in to your online banking and confirm your contact information or call 800-BANK-BBT (800-226-5228).

Moreover, with this expansion, BB&T clients can start using their BB&T debit or ATM card at any SunTrust ATM to make cash withdrawals—with absolutely no ATM fees.

Also, note that until BB&T and SunTrust’s separate operating systems are fully integrated, customers might continue to see the BB&T name at financial centers and ATMs, on our printed materials, and at the website.

Till the major changes take place, you should continue to bank as you normally do, business as usual. While the merger transaction is complete, the integration of our two companies will take time.

Benefits of BB&T Login

Once you register and create an account in BBT, you can enjoy the following benefits:

  • Protection of your accounts and private information.
  • Receive timely information on illegal web activities including identity theft, account fraud help, and tips to protect your privacy.
  • Deploys one of the best security encryption,  Cisco Registered Envelope Service for email encryption to send and respond to any email securely.
  • Automatically closes internet banking for dormant users.
  • Provides a secure channel while communicating with their Internet Banking customer service teams.
  • BB&T Online login is particularly usefulIf when your card is lost or stolen. You can log into BB&T Internet Banking to immediately disable your debit card to prevent purchases from being made.

A complete guide to using BB&T Online Login

Here onwards, we will look into how to open BB&T Account, login and navigate through the account, reset your Password and Username and Deactivate the account.

If you are opening an account with BB&T Bank, you will require:

  1. Social Security Number
  2. Date of Birth and Address
  3. Government Issued ID
  4. Opening Deposit (including your existing bank account or payment card details)

If you want to create an account with BB&T Bank online, then follow the methods mentioned below:

  • Type on your browser or click here.
  • BB&T Bank's official home page will load up.

Open an Account with BB&T Bank through Online

  • From the menu, click on Open an Account.
  • On the next screen, you will see multiple account types.

BB&T Account Types

  • Select the one you prefer to open an account as.
  • Next, you will be asked to choose whether you already are a BB&T client or not. Click on Yes or No.

BB&T Client or Not

  • If you chose yes, then enter your BB&T User ID and Password. Then click on Continue.
  • If you not a BB&T client and chose No, then select the State and click on Continue.

BB&T Choose Account

  • Depending on what account type you are opening, you will see multiple tiers of options again. Go through them and select which suits you better.
  • After making your choice click on Continue.
  • You will now be asked to fill in your personal information like your Full Name, Mobile Number, Social security Number, Date Of Birth, etc.

BB&T Create Account form

  • After entering in all the required information, click on Continue.
  • All you have to do is follow the online instruction given to you and your account now will be opened.

If you have an account in BB&T bank and want to enroll for Online banking service, then please follow the methods mentioned below:

  • Type on your browser or click here.
  • BB&T Bank's official home page will load up.

Open BB&T Online Banking


  • Locate the Login form on the homepage, can click on Enroll Now.


  • Once on the next page, you will see two options; Online account for Personal or for Small Business online banking. Select according to your preference.


If you are opening a personal online banking account, then continue the steps, or else you can skip to the section on Online account for Small business.

  • From the Personal account, click on Enroll Now button.

U Enrollment Option BB&T Bank

  • You are now on the U Enrollment page, here you will need to first select one of the options.
    • BB&T Debit or ATM Card Number
    • BB&T Prepaid Debit Card Number
    • BB&T Account Number
    • I do not have a BB&T Account
  • After selecting, enter the details as required by the option you selected for. Then click on Continue.
  • Go through the instruction on the screen and then create an Online Banking account.

#Note: if you intend to open a small business account, click on the option and fill in the information as needed. Just go on following the instructions as given on the screen.

After you have applied for BB&T Online Banking, you might want to login and play around with the facilities. 

  • Type from your browser or click here
  • Once on the homepage, you will see the Online Banking Login form.

BB&T Online Banking Login

  • There, enter your Username and Password.
  • Double-check your credential and click on Log In button.

If you happen to forget your BB&T Online Username then please follow these simple steps to recover your username:

  • Type from your browser or click here.

BBT Forgot Online Banking user id

  • On the login form, you will see the Forgot user ID? option. Click on it.
  • You will then be directed to the page where you will be asked your account type - personal or business.

BBT Forgot User ID

  • Select your option and click on Continue.
  • For security purposes, you will be asked to answer some personal questions. These will basically be the details you provided while creating an account.
  • Enter the required information then click on Continue.

That's it, BB&T Bank will reach you out via Email or Telephone and help you in recovering your Online Banking User ID.

If you happen to forget or want to change your BB&T Online Password, then please follow these simple steps:

  • Type from your browser or click here.

BB&T Online Banking Forgot Password

  • On the login form, you will see the Reset Your Password option. Click on it.

BB&T Reset Password

  • You will then be directed to the page where you will be asked to enter your Email Address, the Last 5 Digits of SSN, EIN, or ITIN, and your User ID.
  • Now click on Continue and follow the on-screen instruction. 

That is it, BB&T will send you an email with a password reset link. Click on it and create a new password.

One of the advantages of a BB&T account is that you don’t have to have minimum deposit requirements.

They have various options on Bank Accounts to choose from, and the minimal fee they charge for their service is also minimum. Some accounts even don’t need a deposit or monthly fee. If you want to deposit into your BB&T account, you can do so by physically visiting the bank or using the mobile e-wallet accepted by the bank.

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